Ola rolls out series masking to keep user phone numbers private

171 views Leave a comment

Taxi aggregator Ola on Saturday pronounced that it has introduced series masking on a height that will capacitate mobile numbers of business to sojourn undisclosed to drivers.



The aggregator has integrated a cloud telephony solution, that sends an encrypted series to a motorist whenever a patron books a cab.

Drivers job from their Ola device will not be means to see a customer’s mobile series though will automatically be routed by a encrypted number, a association pronounced in a release.

The series masking underline is active for driver-partners in all cities where Ola operates, it added.

With this, calls done by a driver-partners can be traced by Ola from archived recordings during all times, Ola said.

The company’s driver-partners will not bear a cost of calls done to customers, given they would be routed directly by a device, a organisation pronounced and claimed that this was a initial of a kind step in a attention towards ensuring finish remoteness of user’s hit details.

Ola had progressing pronounced that it has set aside $20 million (roughly Rs 131 crores) towards reserve initiatives in a stream year.

“The series masking underline brings extended remoteness for users, shortening a risk of any unfavourable knowledge for them. While driver-partners can save on their job costs, we will be means to closely guard drivers poise and conversations, ensuing in a higher knowledge for users,” pronounced Ola COO Pranay Jivrajka.